LESSON 1: WHAT IS FWA?
Lesson 1: Introduction and Learning Objectives This lesson describes Fraud, Waste, and Abuse (FWA) and the laws that prohibit it. Upon completing the lesson, you should be able to correctly:
•Recognize FWA in the Medicare Program;
•Identify the major laws and regulations pertaining to FWA; and
•Recognize potential consequences and penalties associated with violations.
Fraud
Fraud is knowingly and willfully executing, or attempting to execute, a scheme or artifice to defraud any health care benefit program, or to obtain, by means of false or fraudulent pretenses, representations, or promises, any of the money or property owned by, or under the custody or control of, any health care benefit program.
The Health Care Fraud Statute makes it a criminal offense to knowingly and willfully execute a scheme to defraud a health care benefit program. Health care fraud is punishable by imprisonment for up to 10 years. It is also subject to criminal fines of up to $250,000.
In other words, fraud is intentionally submitting false information to the Government or a Government contractor to get money or a benefit.
Waste and Abuse
Waste includes overusing services, or other practices that, directly or indirectly, result in unnecessary costs to the Medicare Program. Waste is generally not considered to be caused by criminally negligent actions but rather by the misuse of resources.
Abuse includes actions that may, directly or indirectly, result in unnecessary costs to the Medicare Program. Abuse involves payment for items or services when there is not legal entitlement to that payment and the provider has not knowingly and/or intentionally misrepresented facts to obtain payment.
Examples of FWA
Examples of actions that may constitute Medicare fraud include:
• Knowingly billing for services not furnished or supplies not provided, including billing Medicare for appointments that the patient failed to keep;
• Billing for non-existent prescriptions; and
• Knowingly altering claim forms, medical records, or receipts to receive a higher payment.
Examples of actions that may constitute Medicare waste include:
• Conducting excessive office visits or writing excessive prescriptions;
• Prescribing more medications than necessary for the treatment of a specific condition; and
• Ordering excessive laboratory tests.
Examples of actions that may constitute Medicare abuse include:
• Billing for unnecessary medical services;
• Billing for brand name drugs when generics are dispensed;
• Charging excessively for services or supplies; and
• Misusing codes on a claim, such as up coding or unbundling codes
Differences Among Fraud, Waste, and Abuse
There are differences among fraud, waste, and abuse. One of the primary differences is intent and knowledge. Fraud requires intent to obtain payment and the knowledge that the actions are wrong. Waste and abuse may involve obtaining an improper payment or creating an unnecessary cost to the Medicare Program, but does not require the same intent and knowledge.
Understanding FWA
To detect FWA, you need to know the law.
The following screens provide high-level information about the following laws:
• Civil False Claims Act, Health Care Fraud Statute, and Criminal Fraud;
• Anti-Kickback Statute;
• Stark Statute (Physician Self-Referral Law);
• Exclusion; and
• Health Insurance Portability and Accountability Act (HIPAA).
For details about the specific laws, such as safe harbor provisions, consult the applicable statute and regulations.
Civil False Claims Act (FCA)
The civil provisions of the FCA make a person liable to pay damages to the Government if he or she knowingly:
•Conspires to violate the FCA;
•Carries out other acts to obtain property from the Government by misrepresentation;
•Knowingly conceals or knowingly and improperly avoids or decreases an obligation to pay the Government;
•Makes or uses a false record or statement supporting a false claim; or
•Presents a false claim for payment or approval.
Damages and Penalties
Any person who knowingly submits false claims to the Government is liable for three times the Government’s damages caused by the violator plus a penalty. The Civil Monetary Penalty (CMP) may range from $5,500 to $11,000 for each false claim.
For more information, refer to 31 United States Code (U.S.C.) Sections 3729-3733 on the Internet.
EXAMPLE
A Medicare Part C plan in Florida:
•Hired an outside company to review medical records to find additional diagnosis codes that could be submitted to increase risk capitation payments from the Centers for Medicare &Medicaid Services (CMS);
•Was informed by the outside company that certain diagnosis codes previously submitted to Medicare were undocumented or unsupported;
•Failed to report the unsupported diagnosis codes to Medicare; and
•Agreed to pay $22.6 million to settle FCA allegations.
Civil FCA (continued)
Whistleblowers
A whistleblower is a person who exposes information or activity that is deemed illegal, dishonest, or violates professional or clinical standards.
Protected: Persons who report false claims or bring legal actions to recover money paid on false claims are protected from retaliation.
Rewarded: Persons who bring a successful whistleblower lawsuit receive at least 15 percent but not more than 30 percent of the money collected.
Health Care Fraud Statute
The Health Care Fraud Statute states that “Whoever knowingly and willfully executes, or attempts to execute, a scheme to … defraud any health care benefit program … shall be fined … or imprisoned not more than 10 years, or both.”
Conviction under the statute does not require proof that the violator had knowledge of the law or specific intent to violate the law. For more information, refer to 18 U.S.C. Section 1346 on the Internet.
EXAMPLE
A Pennsylvania pharmacist:
• Submitted claims to a Medicare Part D plan for non-existent prescriptions and for drugs not dispensed;
• Pleaded guilty to health care fraud; and
• Received a 15-month prison sentence and was ordered to pay more than $166,000 in restitution to the plan.
The owners of two Florida Durable Medical Equipment (DME) companies:
• Submitted false claims of approximately $4 million to Medicare for products that were not authorized and not provided;
• Were convicted of making false claims, conspiracy, health care fraud, and wire fraud;
• Were sentenced to 54 months in prison; and
• Were ordered to pay more than $1.9 million in restitution.
Criminal Fraud
Persons who knowingly make a false claim may be subject to:
• Criminal fines up to $250,000;
• Imprisonment for up to 20 years; or
• Both.
Anti-Kickback Statute
The Anti-Kickback Statute prohibits knowingly and willfully soliciting, receiving, offering, or paying remuneration (including any kickback, bribe, or rebate) for referrals for services that are paid, in whole or in part, under a Federal health care program (including the Medicare Program).
For more information, refer to 42 U.S.C. Section 1320A-7b(b) on the Internet.
Damages and Penalties
Violations are punishable by:
• A fine of up to $25,000;
• Imprisonment for up to 5 years; or
• Both.
For more information, refer to the Social Security Act (the Act), Section 1128B(b) on the Internet.
EXAMPLE
A radiologist who owned and served as medical director of a diagnostic testing center in New Jersey:
• Obtained nearly $2 million in payments from Medicare and Medicaid for MRIs, CAT scans, ultrasounds, and other resulting tests;
• Paid doctors for referring patients;
• Pleaded guilty to violating the Anti-Kickback Statute; and
• Was sentenced to 46 months in prison.
Stark Statute (Physician Self-Referral Law)
The Stark Statute prohibits a physician from making referrals for certain designated health services to an entity when the physician (or a member of his or her family) has:
• An ownership/investment interest; or
• A compensation arrangement (exceptions apply).
For more information, refer to 42 U.S.C. Section 1395nn on the Internet.
Damages and Penalties
Medicare claims tainted by an arrangement that does not comply with the Stark Statute are not payable. A penalty of up to $15,000 may be imposed for each service provided. There may also be up to a $100,000 fine for entering into an unlawful arrangement or scheme.
For more information, visit https://www.cms.gov/Medicare/Fraud-and-Abuse/PhysicianSelfReferral on the CMS website and refer to the Act, Section 1877 on the Internet.
EXAMPLE
A physician paid the Government $203,000 to settle allegations that he violated the physician self-referral prohibition in the Stark Statute for routinely referring Medicare patients to an oxygen supply company he owned.
https://www.cms.gov/Medicare/Fraud-and-Abuse/PhysicianSelfReferral
https://www.ssa.gov/OP_Home/ssact/title18/1877.htm
Civil Monetary Penalties Law
The Office of Inspector General (OIG) may impose Civil penalties for a number of reasons, including:
• Arranging for services or items from an excluded individual or entity;
• Providing services or items while excluded;
• Failing to grant OIG timely access to records;
• Knowing of an overpayment and failing to report and return it;
• Making false claims; or
• Paying to influence referrals.
Damages and Penalties
The penalties range from $10,000 to $50,000 depending on the specific violation. Violators are also subject to three times the amount:
• Claimed for each service or item; or
• Of remuneration offered, paid, solicited, or received.
For more information, refer to the Act, Section 1128A(a) on the Internet.
EXAMPLE
A California pharmacy and its owner agreed to pay over $1.3 million to settle allegations they submitted claims to Medicare Part D for brand name prescription drugs that the pharmacy could not have dispensed based on inventory records.
Exclusion
No Federal health care program payment may be made for any item or service furnished, ordered, or prescribed by an individual or entity excluded by the OIG. The OIG has authority to exclude individuals and entities from federally funded health care programs and maintains the List of Excluded Individuals and Entities (LEIE). You can access the LEIE at https://exclusions.oig.hhs.gov on the Internet.
The United States General Services Administration (GSA) administers the Excluded Parties List System (EPLS), which contains debarment actions taken by various Federal agencies, including the OIG. You may access the EPLS at https://www.sam.gov on the Internet.
If looking for excluded individuals or entities, make sure to check both the LEIE and the EPLS since the lists are not the same. For more information, refer to 42 U.S.C. Section 1320a-7 and 42 Code of Federal Regulations Section 1001.1901 on the Internet.
EXAMPLE
A pharmaceutical company pleaded guilty to two felony counts of criminal fraud related to failure to file required reports with the Food and Drug Administration concerning oversized morphine sulfate tablets. The executive of the pharmaceutical firm was excluded based on the company’s guilty plea. At the time the executive was excluded, he had not been convicted himself, but there was evidence he was involved in misconduct leading to the company’s conviction.
Health Insurance Portability and Accountability Act (HIPAA)
HIPAA created greater access to health care insurance, protection of privacy of health care data, and promoted standardization and efficiency in the health care industry.
HIPAA safeguards help prevent unauthorized access to protected health care information. As an individual with access to protected health care information, you must comply with HIPAA.
Damages and Penalties
Violations may result in Civil Monetary Penalties. In some cases, criminal penalties may apply.
For more information, visit http://www.hhs.gov/ocr/privacy on the Internet.
EXAMPLE
A former hospital employee pleaded guilty to criminal HIPAA charges after obtaining protected health information with the intent to use it for personal gain. He was sentenced to 12 months and 1 day in prison.
Lesson 1 Summary
There are differences among FWA. One of the primary differences is intent and knowledge. Fraud requires that the person have intent to obtain payment and the knowledge that their actions are wrong. Waste and abuse may involve obtaining an improper payment but do not require the same intent and knowledge.
Laws and regulations exist that prohibit FWA. Penalties for violating these laws may include:
• Civil Monetary Penalties;
• Civil prosecution;
• Criminal conviction/fines;
• Exclusion from participation in all Federal health care programs;
• Imprisonment; or
• Loss of provider license.
You completed Lesson 1: What Is FWA?
Now that you have learned about FWA and the laws and regulations prohibiting it, let’s look closer at your role in the fight against FWA.
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Payer/Organization |
Hotline |
Online Reporting |
Address |
Your Direct PO/ PHO |
PO Phone # |
|
Compliance Official For your PO/ PHO |
Medicare – HHS Office of Inspector General |
800-447-8477
TTY: 800-337-4950 |
U.S. Department of Health and Human Services |
|
Medicare - Railroad |
888-355-9165 Option 5 |
|
|
Medicaid – Michigan Department of Attorney General |
800-242-2873 Medicaid Members: 800-222-8558 |
Email: MDHHS-OIG@michigan.gov
Online form: |
Department of Attorney General Health Care Fraud Division P.O. Box 30218 Lansing, MI 48909 |
Aetna |
800-338-6361 |
Email: AetnaSIU@aetna.com |
|
Blue Cross/Blue Shield PPO (BCBSM) Blue Care Network (BCN) Blue Cross Complete (BCC) |
800-482-3787 Medicare – 888-650-8136
|
https://www.bcbsm.com/health-care-fraud/report-fraud/report-fraud-form.html |
Blue Cross Blue Shield of Michigan Corporate & Financial Investigation Department MC 1825 600 E. Lafayette Detroit, MI 48226 |
CIGNA |
800-667-7145 |
Cigna Special Investigations 900 Cottage Grove Road W3SIU Hartford, CT 06152 |
|
CuraNet |
877-746-2501 |
|
|
Health Alliance Plan (HAP) Alliance Health & Life Insurance Company |
877-746-2501 |
|
HAP Compliance Department 2850 West Grand Boulevard Detroit, MI 48202 |
HAP Midwest Health Plan |
877-746-2501 |
|
HAP Midwest Health Plan Midwest Information Privacy & Security Office 2850 W. Grand Blvd Detroit, MI 48202 |
Meridian Health Plan |
844-667-3560 |
Email: FWA.mi@mhplan.com |
Meridian Health Fraud, Waste and Abuse Department 1 Campus Martius, Suite 700 Detroit, MI 48226 |
Molina Health Care |
866-606-3889 |
|
|
Priority Health – HMO & PPO |
800-560-7013 |
|
Priority Health Compliance Officer 1231 East Beltline, NE, MS 3230 Grand Rapids, MI 49525 |
When you complete this course, you should be able to correctly:
APPENDIX B: JOB AIDS
Job Aid A: Applicable Laws for Reference Law
Appendix B: Job Aids
Job Aid C: Where to Report Fraud, Waste, and Abuse (FWA)
HHS Office of Inspector General: Phone: 1-800-HHS-TIPS (1-800-447-8477) or TTY 1-800-377-4950 Fax: 1-800-223-8164 Email: HHSTips@oig.hhs.gov Online: https://forms.oig.hhs.gov/hotlineoperations For Medicare Parts C and D: National Benefit Integrity Medicare Drug Integrity Contractor (NBI MEDIC) at 1-877-7SafeRx (1-877-772-3379) For all other Federal health care programs: CMS Hotline at 1-800-MEDICARE [1-800-633-4227] or TTY 1-877-486-2048 HHS and U.S. Department of Justice (DOJ): https://www.stopmedicarefraud.gov
For the definitions of fraud, waste, and abuse, refer to Chapter 21, Section 20 of the “Medicare Managed Care Manual” and Chapter 9 of the “Prescription Drug Benefit Manual” on the Centers for Medicare & Medicaid Services (CMS) website. HYPERLINK URL
If the violations resulted in death, the individual may be imprisoned for any term of years or for life.
For more information, refer to 18 U.S.C. Section 1347
The radiologist was among 17 people, including 15 physicians, who have been convicted in connection with this scheme.
http://www.gpo.gov/fdsys/pkg/CFR-2014-title42-vol5/pdf/CFR-2014-title42-vol5-sec1001-1901.pdf
HHS and U.S. Department of Justice (DOJ): https://www.stopmedicarefraud.gov
For the Centers for Medicare & Medicaid Services (CMS) Glossary, visit https://www.cms.gov/apps/glossary on the CMS website.
CMS - Centers for Medicare & Medicaid Services
WBT - Web-Based Training
MLN - Medicare Learning Network®
CFR - Code of Federal Regulations
WBT - Web-Based Training
FWA - Fraud, Waste, and Abuse
MA - Medicare Advantage
Sponsor - Payers who are mandating the CMS Medicare Part C & D Guidelines